Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-repair-certification.dentrepair-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services that you access through links on our platform. Each of these third parties has its own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Utilize our applications and services as authorized users.
  • Visit our websites linked to this policy.
  • Communicate with us via email, calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data to enhance your user experience and tailor our services to your needs. The types of personal information we gather include:

  • Account Information: This includes usernames, passwords, and account settings preferences.
  • Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
  • Financial Information: We may collect data related to your financial status or creditworthiness when necessary for specific services.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to provide personalized content.
  • Location Data: Information about your geographical location when you interact with our mobile apps.
  • Feedback: Your comments, reviews, and suggestions to improve our services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Information: Details about products or services that interest you on our platform.

We obtain this data through direct user input, interactions with our automated systems, and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable basic functions of our website, such as allowing you to log in and navigate through pages.
  • Preference: They remember your preferences and settings to provide a personalized experience.
  • Analytics: Analytics cookies help us track website usage, analyze trends, and understand user interactions to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes have been met or if you request deletion, we ensure that your data is securely deleted or anonymized. Our retention periods adhere to legal requirements and industry standards.

Security Measures

Protecting your data is a top priority. We implement robust security measures to safeguard personal information, including:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and updates to protect against potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to your personal data held by us.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting how we process your personal data while adhering to legal obligations.
  • Portability: Obtaining a copy of your personal data in a portable format, or transferring it to another controller.
  • Objection: Opposing our processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights, please reach out to our dedicated privacy team at the contact details provided below. We will respond to your requests in a timely manner, as required by applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage you to review it regularly. Continuous use of our services following such changes constitutes your consent to the updated policy.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

We value your trust in our company and are committed to maintaining the highest standards of privacy protection.